What is the PFAC?

Family Health West’s Patient and Family Advisory Council (PFAC) is a diverse group of patients and family members who meet quarterly to advise Family Health West on how we can provide better patient-centered care and fulfill our goal of becoming the healthcare of choice for our community.

Why should I join the PFAC?

By becoming a PFAC member and sharing your unique experience, you can help improve Family Health West’s services and make a difference in the lives of other patients and their families.

What are the requirements to join?

If you are selected to become a member, you will be asked to serve a two-year term. No particular education background or experience is required.

To become a member of the PFAC you must:

• Be 18 years or older
• Be a current patient, family member, or caregiver
• Be able to commit to serve for a two year term
• Share Family Health West’s commitment to excellence in patient-centered care
• Have a positive approach and ability to share and see different points of view

How do I join the PFAC?

Please reach out to [email protected] with your interest in joining the FHW PFAC. Someone from our quality team will be in contact with you regarding the application and interview process.