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Get Started

Once your account has been activated, you will receive an introductory email highlighting:

  • Features of the Patient Portal
  • The link to access your account
  • Your user ID & temporary password

Your Portal On-The-Go

  1. Download the free healow app on your smartphone
  2. Enter the FHW Primary Care code: CBADAA
  3. Verify your practice
  4. Login with ID and temporary password
  5. Accept terms and conditions

Access Your Information in 4 Easy Steps


You have now successfully accessed your personal Patient Portal account!

Your Portal “Dashboard,” or home screen, gives you an overview of:

  • Upcoming appointments
  • Messages
  • Medical records
  • Current medication
  • Latest lab results